Unilink KeycardWelcome to the key

You can no longer buy any ticket products on theKey

If you still have tickets loaded onto your key, don’t worry, as you can still use them on the bus until 31 December 2023.

Most people have already converted to other ways to pay, but as a reminder we have:

  • tap on tap off
  • contactless
  • mobile app ticketing

Our app is one of the best way to buy tickets for regular travellers and it has many other great features, such as:

  • Journey planning
  • Tracking buses in live times
  • Favouriting your regular bus stops and journeys

If you are unsure of how to use the app or would like a demonstration, please pop into our travel shop where the team will be able to assist you.


Log in to buy new tickets for your key or to check your account.



or Forgotten password?

This should be the email address you provided when purchasing your new smartcard, or that which is registered against your old key. If you are not sure which email address you have registered , or if you are experiencing difficulties logging in click here.
If you are not sure of your password, please follow the forgotten password link below.