Where can I get help or talk to someone about the key?

The answer to most questions about the key can be found on our FAQ's page If you can't find what you're looking for then you can:

Contact us

  • Send us an e-mail to
  • Call us on 01202 678100 between 08:00 and 18:30 Monday to Friday
  • Visit us at our travel shop at Poole bus station
  • visit the FAQs page for more information

Or visit the support page to send us an email.